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Technical and product questions will generally receive a response same business day.
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Please select your product:
For Warranty Claims and Return Authorization, please remember to include your original date-of-purchase. You may be asked to provide a copy of the receipt and invoice. We are unable to process claims or authorizations without this information.
Date format is yyyy-mm-dd.
RETURNS AND WARRANTY CLAIMS*

All Returns:
Our customer support team can only authorize returns for a refund for purchases made through our Online Store within 30 calendar days from the date of purchase. Returns are not accepted after 30 days.

Wall Switch - Return Policy Wall Outlet - Return Policy Switch - Return Policy Outdoor Switch - Return Policy Socket - Return Policy Thermostat - Return Policy iShower - Return Policy
All Warranty Claims:
Our customer support team can only authorize returns for a refund for purchases made through our Online Store within 30 calendar days from the date of purchase. Returns are not accepted after 30 days. All warranty replacements require proof of purchase and photo verification of issue claimed.

Wall Switch - Warranty Wall Outlet - Warranty Switch - Warranty Outdoor Switch - Warranty Socket - Warranty Thermostat - Warranty iShower - Warranty
Please select the checkbox below to indicate that you have been provided with full documentation regarding iDevices' Return and Limited Warranty policies.

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