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PRODUCT COMPATIBILITY

Wi-Fi And Network Setup

Requirements
  • Home Wi-Fi® (802.11 B/G/N)
  • None, WPA or WPA2 (AES) Network Security
For more details on router compatibility and changing your router security settings, click here

All iDevices products are certified by the Wi-Fi Alliance®. The certification doesn’t guarantee iDevices products work with all routers. You can verify compliance on the Wi-Fi Alliance website - www.wi-fi.org - or look for this logo on your networking equipment to ensure compliance:

Note: Due to firmware, router and mobile device updates, compatibility may change at any time.

Thermostat Compatibility Checker

Remove the faceplate of your existing thermostat. Then, select the wires you have using the diagram below.

Please Note: If your existing thermostat has 110/240V wires (look for black wires capped with wire nuts), it is a high voltage system and is, unfortunately, not compatible with the iDevices Thermostat.

        HVAC Compatibility

        • Heating: 1 and 2 Stages (W1, W2)
        • Cooling: 1 and 2 Stages (Y1, Y2)
        • Heat Pump: 1 and 2 stage with Aux or Emergency Heat (O/B, Aux/E)
        • Fan Control: G
        • Power: C (required), RH, RC
        • Converts to Fahrenheit or Celsius

        Mobile Device Compatibility

        iOS Compatibility:
        • HomeKit™ Requires an iPhone, iPad, or iPod touch with iOS 8.1 or later
        • iCloud® account using iCloud Keychain®
        Android Compatibility:
        • Requires an Android™ 4.3+ device with Bluetooth® technology
        • Google account
        • Free iDevices Connected App
        • For a list of tested compatible Android devices, Click Here

        Power Ratings and Product Specifications

        • Home Wi-Fi® 802.11b/g/n at 2.4 Ghz
        • None, WPA or WPA2-PSK (AES) Network Security
        • Free iDevices® Connected App
        • HomeKit requires an iPhone, iPad or iPod touch with iOS 8.1 or later.
        • Power Input: 24VAC with "C" Common Wire

        Remote Access

        iDevices HomeKit™ products can be securely accessed and controlled from anywhere using the iDevices Connected app through our own encrypted IoT infrastructure. You’re automatically set up to use iDevices Remote Access to control your iDevices products away.

        To disable or re-enable iDevices Remote Access go to Settings > iDevices and verify iDevices Remote Access is turned off or on.

        Apple Home Hub Remote Access

        For HomeKit™ features such as Siri® voice control, an Apple TV® (3rd generation or later) is required for use outside of your home. Ensure Apple TV® is signed in with the same iCloud® account on your iOS device, and that Keychain® is turned on. For users running an iOS device with iOS 9, please head over to your Settings > HomeKit™ > Select your Home > Turn On "Allow Remote Access"

        For users with an iOS device running iOS 10 or later, that would like to remotely control accessories with the Apple Home app, an Apple Home Hub is required. Devices that can be setup as an Apple Home Hub are: Apple TV 4K, Apple TV 4th generation with tvOS 10 or later, HomePod, or iPad with iOS 10 or later. The device you set up as a home hub must remain in your home, connected to your home Wi-Fi network, plugged into power and powered on.

        For more information on using an Apple Home Hub: Click Here

        iDevices Connected App

        To learn more about the iDevices Connected app setup and compatibility, visit the iDevices Connected app support page here