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PRODUCT COMPATIBILITY

Wi-Fi And Network Setup

Requirements
  • Home Wi-Fi® (802.11 B/G/N)
  • None, WPA or WPA2 (AES) Network Security

For more details on router compatibility and changing your router security settings, click here

All iDevices products are certified by the Wi-Fi Alliance®. The certification doesn’t guarantee iDevices products work with all routers. You can verify compliance on the Wi-Fi Alliance website - www.wi-fi.org - or look for this logo on your networking equipment to ensure compliance:

Note: Due to firmware, router and mobile device updates, compatibility may change at any time.

Thermostat Compatibility Checker

Remove the faceplate of your existing thermostat. Then, select the wires you have using the diagram below.

Please Note: If your existing thermostat has 110/240V wires (look for black wires capped with wire nuts), it is a high voltage system and is, unfortunately, not compatible with the iDevices Thermostat.

        HVAC Compatibility

        • Heating: 1 and 2 Stages (W1, W2)
        • Cooling: 1 and 2 Stages (Y1, Y2)
        • Heat Pump: 1 and 2 stage with Aux or Emergency Heat (O/B, Aux/E)
        • Fan Control: G
        • Power: C (required), RH, RC
        • Converts to Fahrenheit or Celsius

        Mobile Device Compatibility

        iOS:
        • HomeKit™ Requires an iPhone, iPad, or iPod touch with iOS 8.1 or later
        • iCloud® account using iCloud Keychain®
        Android:
        • Requires an Android™ 4.3+ device with Bluetooth® technology
        • Google Account to sync home data and device names across devices
        • Free iDevices Connected App

        Power Ratings and Product Specifications

        • Home Wi-Fi® 802.11b/g/n at 2.4 Ghz
        • None, WPA or WPA2-PSK (AES) Network Security
        • Free iDevices® Connected App
        • HomeKit requires an iPhone, iPad or iPod touch with iOS 8.1 or later.
        • Power Input: 24VAC with "C" Common Wire

        Remote Access

        Using the iDevices Connected app, users can securely access and control iDevices products from anywhere through our own encrypted IoT infrastructure. The iDevices Connected app automatically allows you to control your iDevices products when you're away from your home Wi-Fi network. To learn more about iDevices IoT platform, visit: iDevices IoT Platform

        Apple Home Hub Remote Access

        For HomeKit™ features such as Siri® voice control, an Apple TV® (3rd generation or later) is required for use outside of your home. Ensure Apple TV® is signed in with the same iCloud® account on your iOS device, and that Keychain® is turned on. For users running an iOS device with iOS 9, please head over to your Settings > HomeKit™ > Select your Home > Turn On "Allow Remote Access"

        For users with an iOS device running iOS 10 or later, that would like to remotely control HomeKit compatible accessories with the Apple Home app, an Apple Home Hub is required. Devices that can be setup as an Apple Home Hub are: Apple TV 4K, Apple TV 4th generation with tvOS 10 or later, HomePod, or iPad with iOS 10 or later. The device you set up as a home hub must remain in your home, connected to your home Wi-Fi network, plugged into power and powered on.

        For more information on using an Apple Home Hub: Click Here

        iDevices Connected App

        To learn more about the iDevices Connected app setup and compatibility, visit the iDevices Connected app support page here